Module 1: Introduction to Packet Voice Technologies
Traditional Telephony
Packetized Telephony Networks
IP Telephony Applications
Analog Voice Basics
Analog-to-Digital Voice Encoding
Signaling Systems
Module 2: Introduction to VoIP
Requirements of Voice in an IP Internetwork
Gateways and Their Roles
Encapsulating Voice in IP Packets
Calculating Bandwidth Requirements
Module 3: Configuring Voice Interfaces and Dial Peers
Configuring Voice Ports
Adjusting Voice Quality
Analog Voice Interfaces
Digital Voice Interfaces
Configuring Analog and Digital Voice Interfaces
Dial Peers
Call Setup and Digit Manipulation
Class of Restriction
Module 4: Voice Dial Plans
Call Establishment Principles
Configuring Dial Peers
Special-Purpose Connections
Building a Scalable Numbering Plan
Module 5: Configuring Cisco CallManager Express
Overview of Cisco CME
Cisco CME Voice Packet Handling Methods
Cisco CME Network Parameters
IP Phone Registration
Ephone-dn and Ephone
Cisco CallManager Express Files
Initial Phone Setup
Module 6: VoIP Signaling and Call Control
Need for Signaling and Call Control
Configuring H.323
Configuring MGCP
Module 7: Improving and Maintaining Voice Quality
Quality of Service
Implementing AutoQoS
Comparing Voice Quality Measurement Standards
VoIP Challenges
QoS and Good Design
Jitter overview
Delay (be able to calculate that delay)
Applying QoS in the Campus
QoS Tools in the WAN
Configuring QoS in the WAN
Configuring CAC
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